Returns and Refunds
We have a 28-day return policy, which means you have 28 days after receiving your item to request a return and a full refund minus our shipping costs.
To start a return, please contact us with your order number and full name.
To be eligible for a return, your item must be in the same condition that you received it. Please return the item by recorded delivery and include a dispatch note with your order number and full name.
Items sent back to us without first requesting a return will not be accepted.
Please note that returns will need to be sent to the following address:
Law Business Research,
330 High Holborn,
You can always contact us for any return question.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products or digital PDFs. Please get in touch if you have questions or concerns about your specific item.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unused, and in its original packaging. To start a return, please contact us with your order number and full name.
If your return is approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us.